Realtor Fail to Coorporate with getting information to show property to my customer

Good day,

I would like to file a complaint in accordance with Article 3 of the Realtor Code of Ethics against two Realtors at Realty One Group who choose not to coorporate by not providing information to show the property to my clients. Realtors have a duty to coorporate and Realtors should share property information and allow other brokers to show listings to help clients. It has been since August 5th and I have yet to receive directions, pindrop location, and/or to meet someone at the property because the pindrop that was provided by one of the agents didn’t locate the property and there weren’t any boundaries to outline said property.

The second agent didn’t even provide a pindrop or a pin drop. Their MLS showing directions outlined that the agent should be contacted but still o inforamtion was provided.