Introduction
The REALTORS® Association of Jamaica Limited (“RAJ”) is a trade organization representing approximately 2,000 active real estate professionals and affiliate members. We are committed to preserving your privacy and observing your rights under the Data Protection Act. We use this privacy notice to disclose the privacy practices of RAJ in accordance with the Data Protection Act. We aim to help you understand what personal data we collect, how we use it, and what control you have over it. This notice will define the following:
What personal data is collected from you.
How personal data is collected, used, shared, stored, and otherwise processed.
The security procedures implemented to protect your data.
Your choices and rights regarding the use of your data.
How you can contact us for issues such as to correct inaccuracies of your data or to request the removal of your personal data.
Please read the following privacy notice to understand the processing, collection, sharing, protection, and your rights associated with your personal data.
The RAJ provides a variety of benefits to our members including, education, the multiple listing system, legislative advocacy, professional standards enforcement, and more. In addition, we strive to be “The Voice for Real Estate” and provide information and resources to governmental agencies, the media, and the public. The RAJ administers and manages the Multiple Listing Service (“MLS”), which is an online platform where real estate professionals are able to share homes and properties which are being sold in Jamaica.
This Privacy Notice applies to the general public, specifically as it relates to the use of our MLS. This Privacy Notice does not apply to any real estate professionals or members of the RAJ.
For the purposes of this notice, we act as the “Data Controller”, because we determine how your personal data is used and processed.
We have appointed a Data Protection Officer to assist with questions, requests, and complaints in relation with this privacy notice and the collection and processing of your personal data. For details on how to contact us, see the Contact Information section at the end of this notice.
We have access to data that we receive from our licensed members through the MLS Agreement, the MLS Data Input Forms and other documentation provided from our licensed members.
Through these means, we (or our members) process the following types of data:
Full name
Signature
Gender
Details about your property, including the title reference
Residential Address
Email address
Telephone contact
Date of birth
Where photographs of your home are used, we assess them to ensure that there are no family photographs or other identifying features uploaded on the MLS platform to preserve your privacy.
Your personal data is used for purposes including, but not limited to,
Listing your proposed sale and rental property on the MLS platform
Making the necessary adjustments to your listing on the MLS platform for any changes
Internal audits and compliance checks
Secondary approval of listings (if the listings are offered by a licensed real estate developer)
Quality assurance
Responding to your requests, complaints and comments
Analysing trends in real estate sales
Legal Basis of Processing
We process personal data for purposes of legitimate interests, once those interests do not override any of your own interests, rights, and freedoms. These legitimate interests include processing for uploading your information on the MLS platform, security of our premises, audit and analytics purposes.
How We Share Your Data
We may occasionally share information with government entities and financial institutions in order to report on the trends within the real estate market within Jamaica. Before this information is shared, the information is de-identified, meaning it is not attributable to you in any manner.
We have implemented this security measure and control to ensure your data remains appropriately protected.
The MLS platform is hosted by Realty Server which is based in Canada. Your personal data that we collect may be transferred to other countries such as Canada.
We have implemented security measures and controls to ensure data remains appropriately protected in these jurisdictions, such as our data processing addendum.
The Data Protection Act requires that personal data processed for any purpose shall not be kept for longer than is necessary for that purpose.
We will only retain your personal data for the duration necessary to fulfill the purposes for which it was collected.
Securing your personal data is a priority for us, while both online and offline. We have implemented appropriate safeguards to prevent the unauthorized or unlawful processing of, or accidental loss or destruction of or damage to your personal data.
Employees and third parties are provided only with personal data on a need-to-know basis and only the minimum amount they require to complete their specific job function. All personal data users are subject to annual training on the proper handling of data.
We aim to maintain data that is accurate and up-to-date. Under the circumstances that your personal data changes (e.g. moving addresses), please notify us of any changes or update your data.
You have the legal right to the following:
to be informed as to whether we process your personal data;
request all personal data we have collected about you, if any;
object to the processing of your personal data for the purposes of direct marketing at any time;
prevent the processing of your personal data outside the scope of your consent; and
assurance that no decisions having significant impact on you are processed by automated means only.
To exercise these rights, please contact us via email, mail, or phone as indicated below in the “Contact Information” section.
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For any questions, concerns, or requests to exercise your rights outlined in this privacy notice, please contact us via email at complianceandlegal@realtorsjamaica.com or mail us at:
The REALTORS® Association of Jamaica Limited
Suite # 17
Shortwood Professional Centre
40 Shortwood Road
Kingston 8
Any changes to this privacy notice can be found on our website at https://realtorsjamaica.org/.